Success Stories
What better way to capture the essence of a company than through the words of the very people who bring it to life? Here’s a glimpse into the world of L'OCCITANE through the eyes of a few of our associates. Read below to gain a genuine feel of what our Company means to those who live it.
Associates in their own words...
Amy - District Manager
(with us since 2000)
Why did you join L'OCCITANE, and why have you stayed?
When I joined, L'OCCITANE was a small company of 35 stores. I really liked that it was small but also in the process of growing. I've stayed because I've had more opportunities for growth than I've seen with any other company.
What do you enjoy most about what you do?
My job is great because I am able to develop my people and see them grow within the company.
What has been your most memorable moment since joining the company?
I won a trip to Corsica for sales during the 2006 Holiday Season. The landscape was rugged and untouched, a beautiful place!
What do you like best about your work environment?
L'OCCITANE truly cares about the associates who work here. More than any other company I have worked for, they are truly committed to the professional and personal well-being of everyone who works here.
What is your favorite product?
Almond Shower Oil
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Carlos - Senior Systems Manager
(with us since 2004)
Why did you join L'OCCITANE, and why have you stayed?
When I first joined L'OCCITANE in July of 2004 I had just graduated from school and I was eager to start working in the technology field. At this time L'OCCITANE was still fairly young and was in the process of deploying new technologies such as new registers, traffic counters, point-of-sale systems and an ERP system to improve operations. I found my niche working with different aspects of retail systems and have been challenged with many projects in this area since I first started working here.
What do you enjoy most about what you do?
I always find myself doing something different and the work has never become a routine. We are always deploying and using new technologies as they emerge.
What has been your most memorable moment since joining the company?
When I went to France and got to visit the factory where all the products are made.
What do you like best about your work environment?
Working with a great group of co-workers.
What is your favorite product?
Lavender Candle
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Erin - Operations Manager: Retail and National Accounts
(with us since 2005)
Why did you join L'OCCITANE, and why have you stayed?
I had shopped at L'OCCITANE when I lived in France and always loved the products. When I moved back to the US, I was looking for a small company—and L'OCCITANE was the perfect fit! I’ve stayed because we are who we say we are. The more I learn about our company, the more I am impressed with our commitment to remaining true to our values.
What do you enjoy most about what you do?
L'OCCITANE is the easiest product I have ever sold. Not only are the products great, but the I am continually impressed by our commitment to the quality of what we produce and our commitment to improving the world around us.
What has been your most memorable moment since joining the company?
Meeting Madame Assetou at the sales conference in 2005. Hearing her story of the impact that L'OCCITANE has on the people in Burkina Faso was very inspiring.
What do you like best about your work environment?
This is the most culturally diverse company I have ever worked for. Some companies try to force diversity, but for us it just comes naturally.
What is your favorite product?
Anything Verbena… especially the Shower Gel.
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Jackie - Wholesale/QVC Marketing Manager
(with us since 2006)
Why did you join L'OCCITANE, and why have you stayed?
I joined the L'OCCITANE team as a summer intern for the 2006 Sales Conference while I was finishing up my last semester at college. I was interested in working for L'OCCITANE because it was the perfect opportunity to combine my two areas of study: French and International Business. I was offered a Marketing Assistant position, which has proved to be quite an intense learning experience and just the job I was looking for after graduation. I have stayed with L'OCCITANE because I really believe in the values on which the company is based.
What do you enjoy most about what you do?
I enjoy the multi-faceted aspect of my position. There is flexibility enough to be able to learn many different aspects of the Marketing process including campaign planning with the Product Mangers, communication to the field, reporting and analyzing campaign results, exploring different local markets with new store openings and local promotions and events.
What has been your most memorable moment since joining the company?
My most memorable moment was seeing the results of the Sales Conference last year. It was rewarding to work for many months on a project and see the results.
What do you like best about your work environment?
My team! We all help each other and learn from each other; working together to make the campaigns innovative, interesting and of course, successful. There is positive support from everyone in my department, which makes it enjoyable to come to work each day.
What is your favorite product?
Shea Ultra Rich Body Scrub
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Luis - Shipping Manager
(with us since 1997)
Why did you join L'OCCITANE, and why have you stayed?
Originally I joined L'OCCITANE because it was an opportunity to advance with a growing company. I have stayed on with L'OCCITANE because there is still room for growth within the company.
What do you enjoy most about what you do?
I enjoy the everyday challenges and the new responsibilities offered in my management role.
What has been your most memorable moment since joining the company?
The acknowledgment of having so many years of service with the company.
What do you like best about your work environment?
The networking with outside vendors, being hands-on with the employees, the set-up of the distribution center, and the quality of the products.
What is your favorite product?
The Shea Butter line.
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Susan - Senior Director of Business Development
(with us since 2000)
Why did you join L'OCCITANE, and why have you stayed?
I joined L'OCCITANE because it was a new and different retail concept. I’ve stayed because I feel like I’m part of something big.
What do you enjoy most about what you do?
The people I work with!
What has been your most memorable moment since joining the company?
The opportunity to visit Provence and meet the people who founded our company and make our products today was inspiring.
What do you like best about your work environment?
I am always excited about coming to work, and I truly feel that my voice matters.
What is your favorite product?
Shea and Cotton Ultra Comfort Serum
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Thom - HR Generalist
(with us since 2003)
Why did you join L'OCCITANE, and why have you stayed?
I joined L'OCCITANE because of the beautiful products and fantastic people at Cherry Creek #61 in Denver.
What do you enjoy most about what you do?
Working with other associates. I love being able to develop and maintain positive work relationships with the amazing people of L'OCCITANE.
What has been your most memorable moment since joining the company?
Traveling to Provence and visiting the factory in Manosque. I have the deepest appreciation for the hard work our friends and associates at the factory provide for us and the rest of the world.
What do you like best about your work environment?
That every day is COMPLETELY filled with things to do.
What is your favorite product?
Immortelle Very Precious Cream! Youth in a jar? Of course it’s my favorite.
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Tinea
(with us since 2001)
Why did you join L'OCCITANE, and why have you stayed?
I had never been in a L'OCCITANE before, but the boutique I worked in always burned Melissa Pear incense. One day I was sent into L'OCCITANE to purchase more incense for the store. I really liked the store and the staff was very friendly. The next day I received a call at work from the L'OCCITANE store manager asking me if I would like to interview for a part-time position, and here I am. I've stayed because the ambience of the store is the most welcoming I have ever encountered and there are always new opportunities for growth.
What do you enjoy most about what you do?
Being able to move between the two stores and working with so many different types of associates and customers. It is truly a different experience at each location.
What has been your most memorable moment since joining the company?
My most memorable moment has to be when I helped a bride-to-be design shower favors and wedding table gifts entirely around her favorite products. My staff and I wrapped each chou choued gift with rose petals and her personalized wedding ribbons. After her honeymoon she came back to the store with souvenirs from Italy and her wedding album.
What do you like best about your work environment?
The people I work with.
What is your favorite product?
Almond Supple Skin Oil
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