L’OCCITANE REFER A FRIEND PROGRAM TERMS AND CONDITIONS
Through L’Occitane’s Refer a Friend program (“Refer a Friend Program”), you (VIPs) may refer up to 3 Friends to us who will then be eligible to receive a free gift from L’Occitane. By referring three Friends, you are eligible to receive a free gift code for yourself.
If you were not referred or are not a VIP, you are eligible to sign-up for a free gift for yourself only. You may not refer Friends, but may sign-up for your free gift by completing the form on the landing page you visited. You may then redeem the “Refer a Friend” coupon in the same way referred friends are able to, as detailed below. This offer still falls under the “Refer a Friend Program” even though you may not have been referred by a friend and may not be given the opportunity to refer a friend of your own.
For VIPs to participate, refer Friends who are not current L’Occitane subscribers and VIPs (“New User”) by sending them your personal referral link (“Unique Link”), provided to you as a recipient of an invite-only special offer. For any eligible New User who accesses your Unique Link and signs up for L’Occitane’s mailing list via the Unique Link and then registers for our VIP program by midnight October 29, 2016, L’Occitane will provide the New User with instructions how to redeem the free gift through the Refer a Friend Program.
L’Occitane reserves the right at any time to modify or discontinue the Refer a Friend Program, either temporarily or permanently (or any part thereof), with or without notice. L’Occitane will not be liable to you or the referred party in the event of any modification, suspension or discontinuance of the Refer a Friend Program.
L’Occitane may, at any time, terminate, alter or modify the L’Occitane Refer a Friend program and/or these terms and conditions without any further obligations. We will provide you written notices via email or a notice posted on http://www.loccitane-sharethelove.com/ should we terminate, alter or modify the L’Occitane Refer a Friend program and/or these terms and conditions. “Terms and conditions” shall refer to these terms and conditions, as they are modified by L’Occitane in its sole and absolute discretion.
How to Be a L’Occitane Advocate
The Referral Program is only open to the people who receive the Referring Friend (1st Gen) email, being sent by L’Occitane. You cannot visit the site without following a link from the email, which will contain a PIN unique to the invited user. No purchase is necessary to participate in the L’Occitane Refer a Friend program. By participating in the L’Occitane Refer a Friend program as either an Advocate (referring party) or a Friend (receiving party), you represent that you have reached the age of majority in your country, state or province of residence and you agree to these terms and conditions.
Users can only get to the site if they are following the link from the email. All other (organic) traffic will be redirected to the brand website. You should only invite Friends who not current L’Occitane subscribers and VIPs (“New Users”). L’Occitane should not be linking to the site. The only links to the site that will allow a person to view/interact with the site are the ones in the Referring Friend email sent by L’Occitane.. After you provide your Friend’s email address, L’Occitane will send the invitation email, provided that email address is an eligible New User and your Friend has not opted out of receiving emails from L’Occitane. The invitation email that goes to the Referred Friends (2nd Gen) doesn’t identify the referring friend email address, only their first/last names. In addition to email match, L’Occitane may employ other techniques to confirm that your referred friend is an eligible New User.
The unique link in your email will expire. Your email to the referred Friend will indicate the expiration date of the unique link. The offer may expire and/or change at any time in L’Occitane’s sole discretion.
Advocates can only refer up to 3 friends and include their own email address for communication. You may only provide each email address one time. However, you may not use spam or send unsolicited emails to persons you do not personally know or have direct, voluntary two-way communications with. You may not collect referrals by posting the invite on message boards or other online venues. In addition, you may not post your unique link on any of L’Occitane’s social media sites.
L’Occitane employees or members of their households are not eligible to participate in the L’Occitane Refer a Friend program.
How to Redeem a Refer a Friend Coupon
If you are an eligible New User or an eligible VIP, L’Occitane will email you an offer for a free gift. The Free Gift Offer is valid and may be redeemed only in participating L’Occitane-owned boutiques in the United States. Free gift coupons may not be used online, at wholesale partners, such as department stores or at our outlet boutiques. You do not have to opt-in to receive a gift code. That direction was from the brand and program has been built accordingly. One free gift per household. This offer is non-transferable and can only be redeemed by the owner of the registered email account. L'OCCITANE reserves the right to substitute this gift with another one of a comparable value. Offer valid until October 31, 2016 or while stocks last, whichever is earlier. Redemption is only possible with valid email invite with clearly visible email address and promotional code. L’Occitane does not accept responsibility for network, computer, hardware or software failures of any kind that may restrict or delay the sending or receipt of your voucher. Referrals must not be submitted through agents or third parties. Any referrals made by a person found to be using multiple email accounts will be ineligible. L’Occitane reserves the right to withdraw or change any part of this offer at any time.
Free gift offer valid only while supplies last. L'OCCITANE reserves the right to substitute another gift of comparable value. Free gift may vary depending on boutique inventory. Offer can be used only once. Cannot be combined with any other offer, coupon or discount. One coupon per household. No reissue or reimbursement for lost or void coupon or gift code. Offer not available to L’Occitane employees or members of their households. Offer not valid in L’OCCITANE outlet stores or in its wholesale partners. Present printed coupon or display on mobile device to redeem offer in store.
The value of your Refer a Friend coupon will not be returned if you make a return or exchange. Refer a Friend coupons cannot be applied to previous purchases. Transactions involving Refer a Friend coupons are not eligible for price adjustments. Refer a Friend coupons may not be transferred in any way.
In all matters relating to the administration of the L’Occitane Refer a Friend program, the decisions of L’Occitane shall be final. L’Occitane reserves the right to cancel, amend or revoke any program, including, without limitation, the L’Occitane Refer a Friend program, at any time due to reasonable business consideration or circumstances beyond its control or as required by applicable law. In addition, L’Occitane reserves the right to cancel your Refer a Friend coupon if you, in L’Occitane’s sole discretion, violate any of these terms and conditions or any applicable law, earn the coupon via deception, forgery, fraud, or commit any other abuse of the L’Occitane Refer a Friend program.
How to Contact the L’Occitane Refer a Friend Program
By e-mail: Customerservice@LOccitane.com
By phone: 1-888-623-2880
As a result of your participation in the L’Occitane Refer a Friend Program, you will receive emails addressed only to L’Occitane Refer a Friend members, even if you opt out of receiving marketing emails from L’Occitane.
Limitation of Liability
L’OCCITANE SHALL NOT BE LIABLE FOR ANY CLAIMS, ACTIONS, INJURY, LOSS OR DAMAGE OF ANY KIND, INCLUDING, WITHOUT LIMITATION, PERSONAL INJURY OR DEATH, RESULTING FROM THE L’OCCITANE REFER A FRIEND PROGRAM. THIS LIMITATION OF LIABILITY IS A COMPREHENSIVE LIMITATION OF LIABILITY THAT APPLIES TO ALL DAMAGES OF ANY KIND, INCLUDING, WITHOUT LIMITATION, COMPENSATORY, DIRECT, INDIRECT, OR CONSEQUENTIAL DAMAGES; LOSS OF DATA, INCOME, OR PROFIT; LOSS OR DAMAGE TO PROPERTY; AND CLAIMS OF THIRD PARTIES. YOU ACKNOWLEDGE AND AGREE THAT L’OCCITANE HAS NOT MADE AND IS NOT IN ANY MANNER RESPONSIBLE OR LIABLE FOR ANY WARRANTY, REPRESENTATION, OR GUARANTEE, STATUTORY, EXPRESS OR IMPLIED (INCLUDING, WITHOUT LIMITATION, THE IMPLIED WARRANTIES OF MERCHANTABILITY, TITLE, AND FITNESS FOR A PARTICULAR PURPOSE), IN FACT OR IN LAW, RELATIVE TO THE L’OCCITANE REFER A FRIEND PROGRAM. WITHOUT LIMITING THE GENERALITY OF THE FOREGOING, L’OCCITANE DOES NOT MAKE ANY EXPRESS OR IMPLIED WARRANTIES OR REPRESENTATIONS WITH RESPECT TO L’OCCITANE.COM AND L’OCCITANE SHALL NOT BE LIABLE FOR THE CONSEQUENCES OF ANY INTERRUPTIONS OR ERRORS RELATED THERETO.
Advocates may be personally liable for civil and/or criminal penalties under applicable law.
These Terms and Conditions and the L’Occitane Refer a Friend program will be interpreted, construed and enforced, and governed in all aspects in accordance with the exclusive jurisdiction and laws of the state of New York. Any cause of action arising under or relating to these Terms and Conditions will be brought exclusively in a court in New York, New York.
These terms and conditions are effective as of September 20, 2016.
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